/ DELIVERY – UK

Note: We have tried to make ordering and delivery as simple as possible, but the nature of some of the goods we sell – large, heavy, or even classed as dangerous! – makes a blanket policy impractical.
 

Where it is practical the cost of delivering your order is indicated on the product pages and a total calculated on the checkout page. If smaller items are ordered at the same time as larger ones (eg an accessory with a motor) the charges are often (but not always) combined.

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Where no delivery cost is indicated on the shopping page this is usually because we cannot offer standardised delivery terms (timings, costings, or both). These items therefore cannot be ordered directly from our website; please phone or email us with your requirements and we will provide a cost estimate as soon as possible.

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If an order is completed online and our system makes a shipping price calculation error we reserve the right to contact you with an updated price.

 

Examples of this include remote or distant locations (as defined by – often unfathomable! – courier logic) for which our couriers charge us more.

 

This includes the Scottish Highlands & Islands, and often the Isle of Wight. We will not make extra charges without your approval; in the event that such charges are unacceptable we will cancel the order and refund you in full.

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Most goods are held in stock and will be despatched within five working days of placing your order. If for some reason we cannot achieve this, we will contact you with an estimated date of despatch. If there is a specific deadline to which you would like us to work, please state this on your order (or phone us before ordering if it is vital).

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We welcome orders from overseas but prices vary by goods and destination so we will need to quote you individually - please contact us.
 

Also please note, with our apologies if it affects you, the nature of our supplier agreements means that we are not allowed to send some of our goods to some countries outside the UK./